Reviews

8.1
Review Score

Score Breakdown

Cleanliness
8.1
Comfort
8.1
Property Location
8.2
Facilities
7.9
Staff
8.6
Value
7.8

Reviews

    Miko
    us

    Review Score

    10
    June 22, 2018
    Everything was great breakfast was ok as well.
    Debra Soderstrom
    us

    Review Score

    8.8
    June 18, 2018
    The uphill walk from the parking lot
    Bed was comfortable
    travelswell
    us

    Review Score

    3.3
    June 14, 2018

    Shelter from the rain, comfy bed, ok breakfast, everything else sucked.

    Initial check in was at 2:40pm front desk staff rudely stated that the room wasn't ready. Left the hotel to see that there were boarded up houses and a house with many of their belongings outside. The area was less than desirable, but it is about halfway between the strip and downtown. The area where the hotel is located has next to nothing there and what is there is a bit frightening. We returned to the hotel and another staff member check us in. She was more pleasant. I requested an upper level floor, we received 1st floor-whatever. Price didn't match what Booking.com quoted, more expensive at the hotel. Staff stated it was due to a recent tax hike and booking.com hadn't changed that yet-whatever. I asked to put a credit card on file but wanted to check out with debit card-charged credit card anyway-whatever. Room was nothing fancy. Actually kinda grungy like ground in dirt. Bed skirt was ripped. Whatever.Went to the bathroom and housekeeping barged in to the room. No knocking-no announcement just there in my room while I am sitting on the toilet. We were on the go quite a bit so not much time at the hotel other than breakfast, sleep and shower. The pool wasn't working so not much of a reason to hang around the hotel. Breakfast was hot and decent, typical continental breakfast. Small area so be careful. Hotel staff called to harass about the credit/debit card issue on the last day and demanded the debit card on our last night-even locked us out of the room with our belongings inside to make sure they got the debit card information-even though they had already run the credit card. Checked out, no receipt, checked debit card statement and showed a higher amount than booking.com but less than the original check in quote. After we checked out the hotel staff charged my debit card the difference apparently there was another tax hike.
    The bed was comfy and it was shelter from the rain. Breakfast was decent, however repetitive if staying more than a night or two. Toasters didn't work and the area to get food was small and cramped. Workers trying to fill the food and several people in a small space with hot syrup isn't a great idea.
    us

    Review Score

    8.3
    June 11, 2018
    There are no comments available for this review.
    Toby
    us

    Review Score

    10
    June 1, 2018
    There are no comments available for this review.
    linda
    us

    Review Score

    6.7
    May 31, 2018
    There are no comments available for this review.
    Louis
    us

    Review Score

    7.9
    May 30, 2018
    There are no comments available for this review.
    Steven
    us

    Review Score

    7.9
    May 30, 2018
    Bed was too soft and pillows not firm enough for neck support.
    Nice clean room.
    Jolene
    us

    Review Score

    5.0
    May 29, 2018
    There are no comments available for this review.
    Pablo Medrano
    us

    Review Score

    7.1
    May 28, 2018

    Satified

    It needs to be remodel every thing looks outdated
    Good breack fast
    us

    Review Score

    10
    May 28, 2018
    There are no comments available for this review.
    Lemika
    us

    Review Score

    7.5
    May 22, 2018
    There are no comments available for this review.
    Max
    us

    Review Score

    9.2
    May 21, 2018
    There are no comments available for this review.
    Rick
    us

    Review Score

    9.6
    May 18, 2018
    There are no comments available for this review.
    Katie
    us

    Review Score

    6.7
    May 15, 2018

    Clean and convenient stay.

    The jacuzzi bathtub in the room did not function, and since it was small due to added jets, was really not a comfortable bath for regular use. The hotel was busy the days we were visiting, but the breakfast bar was very limited and almost empty no matter what time we showed up. It would have been nice to see more food added to replenish what was eaten by guests. The location of the hotel is convenient to many things in the area, but the drive was in a rather tricky area to pull in and out of when traffic hit. A slightly sloping drive that was right by the Interstate on ramp made it a bit scary leaving. The building is built on a sloping hill. There are only a few parking spots on the flat surface that do not require walking up the hill/sloped drive. This is tough when you have anyone with issues walking uphill. There are only about 8 spots that allow comfort for handicap or difficulty walking. A warning about this in the listing would be nice.
    The beds were comfortable and the room and building were clean.
    us

    Review Score

    7.5
    May 14, 2018
    There are no comments available for this review.
    Gail
    us

    Review Score

    10
    May 11, 2018
    Ggggg
    Stephanie
    us

    Review Score

    7.5
    May 10, 2018
    There are no comments available for this review.
    us

    Review Score

    7.1
    May 9, 2018

    Retrain the staff on how to clean a room

    I didn't like coming back to my room and my tub was dirty and my floor hasn't been vacuum in 3 days.
    That it was near the strip
    Ashley
    us

    Review Score

    10
    May 5, 2018
    There are no comments available for this review.
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